This User Agreement (“Agreement”) constitutes a binding written contract between Autotrace. (“Autotrace,” “we,” “us,” or “our”) and you, on behalf of yourself and any organization or company that you represent (together, “you”). This Agreement governs your access to and use of this website and the related online services. As used in this Agreement, “Service” includes all Service content, code, related documentation, and underlying technology, as well as all updates, upgrades, improvements, bug fixes, and other modifications to the same. This Agreement applies to all users of the Service, including subscribing organizations and their respective users.
You accept this Agreement and our Privacy Policy by accessing or using the Service (including when you log in to or pay fees for the Service) or when you click to agree to this Agreement (where applicable). Do not access or use the Service if you do not understand or agree to this Agreement and our Privacy Policy.
We reserve the right to modify this Agreement at any time. All changes will be effective immediately upon posting of the updated Agreement to the Service and, by accessing or using the Service after changes are posted, you agree to those changes unless, in the case of material changes only, you choose to exercise your right below to terminate your Service account if the material changes are not acceptable to you. Material changes will be clearly posted on the Service or otherwise communicated to you.
CLASS ACTION WAIVER: By accessing or using the Service, you agree to give up, and you hereby waive, any rights to participate in a class action lawsuit or representative action with respect to any disputes or claims arising out of or relating to this Agreement or the Service.
ARBITRATION NOTICE: This Agreement contains a binding arbitration provision. You agree that, except for certain types of disputes as described in the arbitration provision below, all disputes between you and Autotrace will be resolved by mandatory binding arbitration and you waive any right to participate in a class-wide arbitration.
Privacy Policy: We may collect certain information from and about you as described in our Privacy Policy, which is incorporated into this Agreement and describes our information collection, use, and sharing practices.
Your Account: You will be required to create an account in order to use the Service. You will be required to submit certain information in order to create your account and will be required to establish a password. You are responsible for maintaining the confidentiality of any information you use in connection with the Service, including any username, your password, and any invitation code provided by Autotrace. You are responsible for all activity on your account. If you believe someone else has accessed your account, please change your password and notify us immediately at [Contact Email]. You will not transfer your Service account to or share your Service account with any other person. Your Service account is personal to you.
Limited License: Provided you comply with this Agreement, Autotrace hereby grants you a limited, non-exclusive, revocable, nonassignable, nontransferable, nonsublicensable license to access and use the Service, for the duration of your subscription to the Service, solely for your internal business purposes to conduct your marketing campaigns and, in any event, in accordance with any related documentation provided by Autotrace.
Intellectual Property: The Service (including its text, audio, video, graphics, charts, photographs, interfaces, icons, software, computer code, APIs, user interface, user experience, data, trademarks, logos, slogans, names of products and services, documentation, other components and content, and the design, selection, and arrangement of content), all right, title, and interest in and to the Service, and all ideas, concepts, know-how, methodologies, techniques, discoveries, and inventions related to the same (including all patent, copyright, trademark, trade secret, and other intellectual property and proprietary rights throughout the world in or to any of the foregoing), as well as all modifications, enhancements, improvements, and derivative works of any of the foregoing, regardless of when created or by whom, are exclusively the property and will remain exclusively the property of Autotrace or, as applicable, its suppliers and licensors. The Service is protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of any trademarks, trade dress, copyrighted materials, or any other intellectual property belonging to Autotrace or any third party is strictly prohibited and may be prosecuted to the fullest extent of the law. You agree to respect all copyright and other legal notices, information, and restrictions on or in any content on or accessed through the Service. The Service may contain references to third-party marks and copies of third-party copyrighted materials, which are the property of their respective owners. Except as may be expressly stated in this Agreement, no licenses or other rights, express or implied, are granted by Autotrace to you under any patent, copyright, trademark, trade secret, or other intellectual property right of Autotrace and all such rights are reserved and retained by Autotrace. Additionally, you specifically acknowledge and understand that this Agreement does not confer upon you or any other person or entity any interest in or right to use any trademark or service mark of Autotrace or pertaining to the Service, including “Autotrace” and “autotrace.ai.” You will not, without our specific prior written consent, use our names, logos, trademarks, or service marks. Prohibited uses and disclosures include advertising and marketing materials, publications, sales presentations, press releases, and public announcements. Copyright © 2020 Autotrace. All rights reserved.
Pricing and Payment: You will pay to Autotrace all amounts payable under this Agreement, including all fees specified during the online order process, and all such amounts must be remitted through our website. Subscription fees are due monthly or annually in advance, as applicable, depending on the subscription plan you have selected. Information about our collection and use of payment-related information is described in our Privacy Policy. If the credit or debit card information that you submit is incorrect or invalid, your payment will not be processed. We have no responsibility or liability if your credit or debit card is declined by your financial institution. Payments are processed by our third-party payment processor. All payment obligations under this Agreement are nonrefundable. Autotrace reserves the right to modify its pricing and subscription plans at any time upon posting of such modifications on the Service or other notice to you, provided those modifications will not become effective until your next renewal subscription term.
Term and Termination: This Agreement commences on the earlier of (a) your creation of a Service account or (b) your first access to or use of the Service and continues, unless terminated in accordance with this Agreement, for an initial subscription term of 90 days. This Agreement will then automatically renew for subsequent 30-day renewal terms unless and until terminated by either party in accordance with this Agreement. You may terminate this Agreement at any time and for any reason, including if we make material changes to this Agreement that are not acceptable to you, upon 30 days’ prior written notice to Autotrace.
Compliance with Law. All marketing campaigns are yours alone, as Autotrace is merely a passive technology provider. You acknowledge and agree that your use of the Service (including the transmission of text messages) is subject to certain laws and regulations and that you are required to use the Service in full compliance with those laws and regulations, including without limitation the Federal Trade Commission’s Telemarketing Sales Rule, the Federal Communications Commission’s Telephone Consumer Protection Act and all regulations promulgated thereunder (together, the “TCPA”), and all state, federal, and foreign (a) real estate professional licensee rules of conduct, (b) Do-Not-Call (“DNC”) list prohibitions, (c) applicable licensing and bonding requirements, (d) consumer cancellation rights, (e) wireless calling restrictions, (f) restrictions on the use of automatic telephone dialing systems and pre-recorded messages, (g) opt-out rules, (h) mandatory disclosures, (i) intellectual property rights and restrictions, and (j) applicable industry regulations. All Autotrace offers are void where prohibited by law. Skip-Traced Numbers. If you elect to use our skip-traced telephone number data, which is by its nature not guaranteed to be comprehensive or accurate, you assume all risks related to the same, including without limitation all risks related to wrong and reassigned telephone numbers and claims challenging any purported consents from target consumers. You understand that no consent can be guaranteed to be associated with any skip-traced telephone number. Cell Phones. You understand that the TCPA prohibits certain types of telemarketing calls to cell phones and you agree not to use the Service to market or send text messages to cell phones except with proper consent or as may be otherwise allowed by law. You assume all risks if you elect to contact cell phones using the Service. You will not engage in any SMS or other text communications except as allowed by law. SAN Numbers & DNC. You acknowledge that certain sellers and telemarketers may be required to purchase their own Subscription Account Number (“SAN”) to the National DNC Registry, including all area codes to which you call or transmit text messages. You agree to obtain a SAN number and all applicable area codes and to purchase and scrub against any applicable state or federal DNC list, unless exempt from such requirements. You will not from marketing to any person who has opted out of future marketing or text messages from you. You, alone, and not Autotrace, will be responsible for maintaining and enforcing an internal DNC list of consumers who have opted out of your marketing or text messages. Your Systems. It is your responsibility to obtain the necessary computer equipment and software to operate and use the Service and its functionality. Data Charges. You are responsible for any telecommunications and data charges and rates incurred by using the Service.
NO LEGAL, FINANCIAL, OR TAX ADVICE: WE DO NOT PROVIDE LEGAL, FINANCIAL, OR TAX-RELATED ADVICE OR SERVICES. NO LEGAL, FINANCIAL, OR TAX-RELATED ADVICE OR COUNSEL IS GIVEN, NOR WILL BE DEEMED TO HAVE BEEN GIVEN, BY ANY AUTOTRACE PARTY (AS DEFINED BELOW) OR BY THE SERVICE. AUTOTRACE DOES NOT ASSUME ANY RESPONSIBILITY FOR ENSURING THAT YOUR MARKETING OR TEXT MESSAGE CAMPAIGNS MEET APPLICABLE LEGAL REQUIREMENTS. NEITHER THE SERVICE NOR AUTOTRACE PERFORMS ANY COST-BENEFIT ANALYSES, DRAWS LEGAL CONCLUSIONS, NOR PROVIDES LEGAL ADVICE, OPINIONS, OR RECOMMENDATIONS.
Your Warranties: You hereby represent and warrant that:
Indemnification: You will indemnify, hold harmless, and defend Autotrace, its affiliates, and its and their respective directors, officers, owners, employees, agents, representatives, contractors, consultants, suppliers, licensors, successors, and assigns (together, “Autotrace Parties”) from and against any and all liabilities, losses, damages, claims, suits, demands, complaints, actions, settlements, judgments, investigations, fines, penalties, costs, and expenses (including reasonable attorneys’ fees and court costs) that arise, directly or indirectly, out of or in connection with, or are related in any way to
DISCLAIMER OF WARRANTIES: THE SERVICE IS PROVIDED “AS IS,” “AS AVAILABLE,” AND WITHOUT ANY WARRANTY OF ANY KIND (EXPRESS, IMPLIED, OR OTHERWISE), INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE. AUTOTRACE DOES NOT WARRANT THAT ANY DATA, INFORMATION, OR MATERIAL ON THE SERVICE IS ACCURATE OR RELIABLE. AUTOTRACE DOES NOT WARRANT OR GUARANTEE THE QUALITY, COMPLETENESS, TIMELINESS, OR AVAILABILITY OF THE SERVICE. AUTOTRACE DOES NOT WARRANT OR GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE, THAT ANY DEFECTS IN THE SERVICE WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS. AUTOTRACE IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERRORS ON THE SERVICE. AUTOTRACE HAS NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MISDELIVERY, OR FAILURE TO STORE ANY USER COMMUNICATION. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AUTOTRACE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE SERVICE, INCLUDING WITHOUT LIMITATION THOSE REGARDING AVAILABILITY, QUALITY, ACCURACY, MERCHANTABILITY, FITNESS FOR ANY USE OR PURPOSE, COMPATIBILITY WITH ANY STANDARDS OR USER REQUIREMENTS, TITLE, AND NONINFRINGEMENT, AS WELL AS ANY ARISING BY OPERATION OF LAW OR FROM A COURSE OF DEALING OR USAGE IN TRADE. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF TELECOMMUNICATIONS, THE INTERNET, WIRELESS NETWORKS, AND ELECTRONIC COMMUNICATIONS. AUTOTRACE IS NOT RESPONSIBLE FOR ANY DELAYS, INACCURACIES, DELIVERY FAILURES, OR OTHER FAILURES OR DAMAGE RESULTING FROM THOSE PROBLEMS OR ANY OTHER PROBLEMS OUTSIDE OF AUTOTRACE’S REASONABLE AND DIRECT CONTROL, INCLUDING WITHOUT LIMITATION TELECOMMUNICATIONS SERVICES, THE INTERNET, YOUR WIRELESS NETWORKS, AND ANY THIRD-PARTY COMPONENTS OR SOFTWARE. YOU ARE NOT PURCHASING A “FRANCHISE,” “BUSINESS OPPORTUNITY,” “STRATEGIC MARKETING PLAN,” “TARGETED MARKETING PLAN,” OR “EXCLUSIVE TERRITORY” FROM AUTOTRACE. YOU UNDERSTAND THAT THE SERVICE MAY INVOLVE COMPLEX PROCESSES AND TECHNOLOGY AND THAT IT MAY TAKE TIME, EFFORT, AND SKILL TO UNDERSTAND AND OPERATE THE SERVICE. WE RECOMMEND THAT YOU ALLOW AMPLE TIME TO ACCESS, SET UP, TEST, AND UNDERSTAND THE SERVICE BEFORE YOU USE THE SERVICE FOR YOUR MARKETING CAMPAIGNS. AUTOTRACE DOES NOT MAKE ANY CLAIMS OR GUARANTEES THAT YOU WILL BRING IN ANY REVENUE NOR OPERATE ANY PROFITABLE SERVICES OR BUSINESSES BY USING THE SERVICE. WE MAKE NO REPRESENTATION THAT THE SERVICE IS APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OTHER THAN THE UNITED STATES. IF YOU CHOOSE TO ACCESS OR USE THE SERVICE FROM LOCATIONS OTHER THAN THE UNITED STATES, YOU DO SO AT YOUR OWN RISK AND YOU ARE RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAWS AND REGULATIONS. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK AND YOU, ALONE, ARE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, SOFTWARE, SYSTEMS, AND NETWORKS, ANY LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY INFORMATION FROM THE SERVICE, AND ANY OTHER DAMAGE OR LOSS THAT MAY BE INCURRED. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED BY YOU FROM AUTOTRACE OR IN ANY MANNER FROM THE SERVICE CREATES ANY WARRANTY.
LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE AUTOTRACE PARTIES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE, OR EXEMPLARY DAMAGES OR LOSSES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE ITEMS), ARISING OUT OF OR IN CONNECTION WITH THE SERVICE OR YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE (INCLUDING WITHOUT LIMITATION THE INPUT OF PERSONAL INFORMATION USING THE SERVICE, ANY RELIANCE ON INFORMATION DISPLAYED ON THE SERVICE, AND ANY USE OF THIRD-PARTY COMPONENTS), WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, AND EVEN IF A AUTOTRACE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. WITHOUT LIMITING THE FOREGOING, THE AUTOTRACE PARTIES’ MAXIMUM AGGREGATE LIABILITY UNDER OR IN CONNECTION WITH THIS AGREEMENT OR THE SERVICE, ARISING OUT OF ANY CLAIM WHATSOEVER AND REGARDLESS OF THE FORM OF ACTION, WILL IN NO EVENT EXCEED THE AMOUNT EQUAL TO THE SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO AUTOTRACE IN THE ONE-MONTH PERIOD IMMEDIATELY PRECEDING THE DATE THE CLAIM AROSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
Noncircumvention: During the term of this Agreement and for a period of one year after termination, you will not, in any manner, directly or indirectly, circumvent or attempt to circumvent this Agreement, including without limitation by forming, joining, or in any way participating in any corporation, partnership, limited partnership, limited liability company, syndicate, or other firm, entity, or group (or otherwise act in concert with any person, firm, entity, or group) for the purpose of taking any action that is in circumvention of this Agreement or is restricted or prohibited under this Agreement.
Nonsolicitation: While this Agreement is in effect and for a period of one year after termination, you will not solicit for employment, hire, or seek or engage the services of any then-current or former employee or contractor of Autotrace.Service Availability and Modifications: Any features, materials, products, or services made available through the Service are subject to availability. Autotrace may change the Service and the features, materials, products, and services made available through the Service at any time without notice or liability. Third-Party Websites and Services: The Service may link to, or be linked to, websites and services not maintained or controlled by Autotrace. Those links are provided as a convenience and Autotrace is not responsible for examining or evaluating the content or accuracy of, and does not warrant or endorse, any third-party website or services or any products or services made available through those websites or services. Please take care when leaving the Service to visit a third-party website or service. You should read the terms of use and privacy policy for each website and service that you use.
Arbitration Agreement; Class Waiver; Waiver of Trial by Jury: Please read the following paragraphs carefully because they require you to arbitrate disputes with Autotrace and limit the manner in which you can seek relief from us.
Force Majeure: Autotrace will not be liable to you or to any third party for any delay or other failure to perform under this Agreement that is due to causes beyond Autotrace’s control, including without limitation acts of God, terrorism, civil disorders, labor controversy, riot, acts of a public enemy, acts of the United States of America or any state, territory or political division thereof, other acts of any government, fires, floods, earthquakes, blizzards, other extraordinary elements of nature, telecommunications failures, Internet failures, and similar causes and events.
Feedback: Autotrace welcomes comments regarding the Service. If you submit comments or feedback to us regarding the Service, they will not be considered or treated as confidential. We may use any comments and feedback that you send us at our discretion and without attribution or compensation to you.
Confidentiality: You will not use any Autotrace Confidential Information for any purpose except as reasonably necessary to access or use the Service as expressly permitted by this Agreement, where “Autotrace Confidential Information” means all information disclosed in connection with the Service or this Agreement by or on behalf of a Autotrace Party to you or otherwise obtained by you, whether or not identified as “confidential,” that Autotrace considers or protects as confidential or that should reasonably be understood to be confidential given the content of the information and the circumstances of disclosure, including without limitation all practices, strategies, tactics, business plans, technical specifications, and trade secrets related to the Service or any other product or service developed, marketed, or provided by an Autotrace Party. You will not disclose any Autotrace Confidential Information to any third party. You will use the same measures to protect Autotrace Confidential Information from unauthorized use and disclosure as you use to protect your own most confidential information, but in no event less than a reasonable degree of care. Autotrace Confidential Information may be in any form and includes all copies of Autotrace Confidential Information. Autotrace Confidential Information is solely the property of Autotrace. This Agreement does not create any agency, partnership, joint venture relationship, other form of joint enterprise, employment, or fiduciary relationship between the parties, their affiliates, or their respective employees, contractors, or agents. Neither party has any authority to contract for or bind the other party in any manner or make any representation or commitment on behalf of the other party. Audit. Autotrace and its designated representatives may, at their expense, audit, examine, and make copies of data, documents, information, and other records in your possession or control that relate to or concern the Service in order to determine your compliance with this Agreement.
Notices: Except as may be otherwise specified in this Agreement, all notices, consents, and other communications permitted or required to be given under this Agreement must be in writing and addressed to the recipient and will be deemed given: upon delivery if personally delivered with fees prepaid, including by a recognized courier service; upon receipt if delivered by certified or registered mail, postage prepaid and return receipt requested, as indicated by the date on the signed receipt; or, where you are the recipient, upon delivery by email to the email address for you or your organization on file with Autotrace. Where Autotrace is the recipient, a copy of each communication must be sent to [Contact Email Address] in order to be valid. Please print or otherwise save a copy of this Agreement and all notices, consents, and other communications for your reference.
Assignment: We may assign our rights and delegate our duties under this Agreement at any time to any party without notice to you. You will not assign this Agreement or your rights or obligations under this Agreement without our prior written consent. Any attempted assignment by you will be void. Subject to the foregoing, this Agreement is binding upon and inures to the benefit of the parties’ respective successors and assigns.
Entire Agreement: This Agreement, including our Privacy Policy and any addendums, schedules, or additional terms incorporated by reference, constitutes the entire understanding and agreement between you and Autotrace with regard to your access to and use of the Service and supersedes all prior and contemporaneous communications, understandings, and agreements, whether written or oral, regarding the same. Autotrace’s failure to enforce any provision of this Agreement or take an action under this Agreement will not constitute a waiver of the applicable provision or any other provision. Any waiver of any term of this Agreement by Autotrace will be effective only if in writing and signed by Autotrace.
Interpretation: If any term of this Agreement is held to be invalid or unenforceable in any jurisdiction, that term will be severed from the remaining terms to the extent of the invalidity or unenforceability, without invalidating any other term of this Agreement, which will remain in full force and effect. The headings in this Agreement are for convenience only and will not affect the construction or interpretation of this Agreement.
No Third-Party Beneficiaries: This Agreement does not confer any rights, remedies, or benefits upon any person or entity other than you and Autotrace.
Survival: Any provisions of this Agreement that by their nature or content are intended to or would be reasonably understood to apply after termination of this Agreement or of your access to or use of the Service, including all provisions regarding intellectual property, use restrictions, confidentiality, indemnification, limitation of our liability, or dispute resolution, will survive any termination of this Agreement.
Contact Us: If you have any questions or comments regarding this Agreement or the Service, please contact us by email at contact@autotrace.ai